Customer ServiceAs one of the nation’s leading providers of urological supplies, UroMed aims to make a positive difference in our customer’s lives.

UroMed’s founder, Bert Burns, became a quadriplegic in his 20s when his vehicle was struck by a drunk driver.  Bert’s desire to make a positive difference in the lives of people with disabilities led him to create UroMed in 1996.

UroMed, a Cardinal Health company, is one of the largest providers of urological and incontinence supplies in the nation. Every month, we carefully deliver urological products to thousands of people nationwide, while helping our customers by handling their insurance bill directly with Medicare, Medicaid and private insurance.

We Understand. We Care. We’re Here to Help.

When you choose UroMed for urology supplies, you will receive an extraordinary level of dedicated care and service defined by our personal experience and commitment, corporate character and industry knowledge.

Many of UroMed’s employees use the very same products that we provide to you.  20% of UroMed’s Customer Care team either uses a wheelchair themselves or has a family member with a disability.  Our personal experience helps us better understand and serve your individual needs.

Central Locations for Speedy Delivery

UroMed delivers urological, incontinence and other disposable medical supplies to people who are living with spinal cord injury, spina bifida, multiple sclerosis, transverse myelitis  or other urological conditions. Recognizing our customers’ needs for reliable, prompt delivery, UroMed’s staffed regional offices are located in Richmond, VA; Ridgeland, MS; Greenville, SC; Jacksonville, FL; Dallas, TX; Knoxville, TN; and Baton Rouge, LA; enabling prompt delivery after a customer’s initial medical supply order.

UroMed Community Giving

Visit UroMed’s Community Giving page to stay informed on upcoming UroMed sponsored charitable events near you. Also, visit our Living With section for resources to help you connect with friends and families in your community who share similar health interests.

Uromed complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.