 UroMed Customer Service |
Why UroMed?Distinctly More Than Medical Supplies |
UroMed is a leading national supply company that provides urological products to patients with Medicare, Medicaid and private insurance. UroMed was founded in 1996 by Bert Burns, who suffered a spinal cord injury in his early 20's.
UroMed provides intermittent catheters and other medical supplies to people with chronic conditions like Spinal Cord Injury, Spina Bifida, Multiple Sclerosis and Transverse Myelitis, or to those who have recently undergone surgery and are currently using catheters.
When you choose UroMed, you are also receiving an extraordinary level of care and service that is defined by our personal experience and commitment, corporate character and industry knowledge.
WHAT MAKES US DIFFERENT
Our Family's Experience
Many of UroMed’s employees are users of the very same products that we provide to you. Almost 20% of UroMed’s Customer Care representatives or one of their family members have some form of disability, enabling us to share our understanding and expertise when working with you.
The Best Products
UroMed provides only the highest quality products from the leading name brand manufacturers. We partner with catheter product suppliers that continue to lead the way in superior healthcare with new, innovative urology and incontinence products. UroMed’s goal is to provide products and resources that will fulfill your medical needs and help enhance your daily living. For those with latex sensitivities, UroMed also carries a complete line of Latex-Free products.
Personalized Customer Care
When you choose Uromed, a Customer Care representative will be dedicated to your case file, and will personally follow up with you regarding physician documentation, ordering information and answers to questions you may have on insurance coverage or product selection and use.
"Hassle-Free" Initial Orders & Insurance Processing
UroMed provides products and services for individuals that are covered by
Medicare, Medicaid, and Private Insurance Plans. UroMed will accept the
assignment of your insurance*, handle all of the paperwork, work with your
insurance carrier, and send products directly to your home, often within
24 hours. See the list of states where we are eligible to accept
Medicare and Medicaid .
*All insurance plans will be verified prior to shipment.
Nationwide Coverage
UroMed is headquartered in Suwanee, GA, a suburb of Atlanta. UroMed also has staffed regional offices located in Columbia, SC, Jacksonville, FL, Dallas, TX, Carlsbad, CA, Knoxville, TN, and Baton Rouge, LA. Our wide network of supplier relationships and regional facilities allows us to offer next-day delivery after your 1st initial order.
Easy-To-Use Resources
Our friendly, informative website is specifically designed to help you with catheter selection, online ordering, educational topics and additional resources for your specific need. You can also request a catalog or order by phone; simply call 1-800-841-1233.
